We constantly write about successful import/export deals but what about those that go wrong? How do you handle it? We've got ideas.
When you import and export, mistakes can happen. How you recover--minimizing time delays and additional expenses--and learn from the mistakes is critical to your future success. Here are two real experiences -- one export and the other import related -- showing how creative thinking and playing to one's strengths can provide simple solutions to what could have become a costly disaster.